·2 min read
Why we built Infield
Every CRM we tried made reps hate selling. So we built the opposite — a CRM that shuts up and lets you work.
Tag
product
15 posts on product.
·2 min read
How to evaluate a voice-first CRM
Voice-first CRMs are multiplying. Here's the evaluation framework we'd use if we were buying one today.
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Voice-first sales notes: why reps will actually use them
Reps don't write notes — they never have. Voice-first capture changes what a CRM can realistically know about a territory.
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AI-generated sales notes: what works and what doesn't
Not all 'AI sales notes' are equal. Here's the honest breakdown of what the category can and can't do in 2026.
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5 reasons your reps hate your CRM (and how to fix each)
Adoption isn't a training problem. It's a product problem. Here are the five predictable complaints and what to do about them.
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iPad vs iPhone for field sales: which actually wins?
iPad looks nicer in demos. iPhone gets used. Here's why the phone almost always beats the tablet in field sales.
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The real cost of CRM data entry
If every rep spends 45 minutes a day on CRM admin, what does that actually cost your company?
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Enterprise SSO for field teams: why it matters more than it sounds
SSO looks like an IT feature. For field teams, it's a productivity and security feature in disguise.
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Offline-first CRM: why it's not optional for field teams
If your reps lose a voice note because they were in a warehouse, your CRM has failed. Here's what offline-first actually means.
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Business card capture: the highest-ROI field sales CRM feature
Business card capture is still the highest-ROI feature in a field sales CRM. Here's why OCR finally works — and the math on what it's worth.
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Signal vs. noise in field sales data: why less is more
Field sales data quality gets worse as you collect more of it. Signal-to-noise is what determines whether a CRM is useful — here's how to fix it.
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Expense capture in a field sales CRM: the unloved feature
Expense capture from the field is a two-hour weekly tax on every rep. A field sales CRM that absorbs it pays for itself in labor alone.
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Sales to marketing feedback: closing the loop from the field
Sales-to-marketing feedback is broken at most companies. The highest-value voice-of-customer data is already in your reps' notes — here's how to unlock it.
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Sales dashboards reps actually look at (and the ones they ignore)
Most sales dashboards are built for executives. The dashboards reps actually open on their own look nothing like that — here's what belongs on the home screen.
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ERP and CRM integration for field sales teams
ERP and CRM integration is what separates a credible field rep from a confused one. Here's what reps actually need visible — and the simplest way to wire it up.